{"id":11623,"date":"2023-09-04T12:21:37","date_gmt":"2023-09-04T10:21:37","guid":{"rendered":"https:\/\/tvprompt.tv\/en\/?page_id=11623"},"modified":"2023-09-05T09:56:48","modified_gmt":"2023-09-05T07:56:48","slug":"maintenance","status":"publish","type":"page","link":"https:\/\/tvprompt.tv\/en\/maintenance\/","title":{"rendered":"Maintenance Service"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.22.1″ _module_preset=”default” background_color=”#F7F8F9″ background_enable_image=”off” custom_padding=”80px|0px|80px|0px|true|false” custom_padding_tablet=”70px|0px|70px|0px|true|false” custom_padding_phone=”60px|0px|60px|0px|false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”2%” animation_starting_opacity=”100%” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.22.1″ _module_preset=”default” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”0px|0px|0px|0px” use_custom_width=”on” custom_width_px=”680px” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text module_class=”encabezado” _builder_version=”4.22.1″ _module_preset=”default” text_font=”||||||||” header_font=”|800||on|||||” header_text_align=”left” header_text_color=”#FAC102″ header_font_size=”36px” header_line_height=”1.2em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||1em||false|false” custom_padding=”||||false|false” text_font_size_tablet=”19px” text_font_size_phone=”17px” text_font_size_last_edited=”off|desktop” header_font_size_tablet=”33px” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

\n
\n

Maintenance Service<\/h1>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” text_font=”||||||||” text_text_color=”#485460″ text_font_size=”18px” text_line_height=”1.5em” custom_margin=”||||false|false” animation_style=”zoom” animation_intensity_zoom=”6%” text_font_size_tablet=”17px” text_font_size_phone=”16px” text_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]Contract with us, for a whole year, a technical maintenance service and software and equipment update.[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.22.1″ _module_preset=”default” custom_padding=”|||” custom_css_main_element=”display: flex;||flex-wrap: wrap;||justify-content: flex-end;||align-items: center;” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” text_font=”|700|on||||||” text_text_color=”#4AABE8″ text_font_size=”32px” text_orientation=”right” custom_margin=”||0.5em||false|false” text_font_size_tablet=”30px” text_font_size_phone=”28px” text_font_size_last_edited=”on|tablet” custom_css_main_element=”flex: 0 0 100%;” global_colors_info=”{}”]<\/p>\n

only for<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” text_font=”|700||on|||||” text_text_color=”#4AABE8″ text_font_size=”36px” text_orientation=”right” width_last_edited=”off|phone” text_font_size_tablet=”33px” text_font_size_phone=”30px” text_font_size_last_edited=”on|tablet” custom_css_main_element=”flex: 0 0 100%;” global_colors_info=”{}” width__hover_enabled=”off|desktop”]<\/p>\n

\u20ac 600 \/ year<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=”boton-top” _builder_version=”4.22.1″ _module_preset=”default” custom_margin=”3em||||false|false” custom_padding=”0px||0px||true|false” border_color_all=”#71A2C4″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” custom_css_main_element=”display: flex;||flex-wrap: nowrap;||align-items: center;||column-gap: 20px;” global_colors_info=”{}”][et_pb_divider color=”#FAC102″ divider_weight=”1px” _builder_version=”4.22.1″ _module_preset=”default” width=”100%” height=”1px” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_button button_url=”#contratar” button_text=”I want it” button_alignment=”right” _builder_version=”4.22.1″ _module_preset=”be94d12e-d3d0-4452-aded-2f934d62085c” custom_button=”on” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.22.1″ _module_preset=”default” custom_padding=”80px||80px||true|false” custom_padding_tablet=”70px||70px||true|false” custom_padding_phone=”60px||60px||true|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” header_2_font=”|700||on|||||” header_2_text_color=”#FAC102″ header_2_font_size=”24px” header_2_font_size_tablet=”22px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Frequently Asked Questions<\/h2>\n

[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#333333″ _builder_version=”4.22.1″ _module_preset=”default” toggle_text_color=”#C60A0A” toggle_level=”h3″ toggle_font=”|600||on|||||” toggle_font_size=”14px” closed_toggle_font_size=”14px” global_colors_info=”{}”][et_pb_accordion_item title=”What’s included?” open=”on” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

    \n
  • Software technical support by phone<\/li>\n
  • Hardware technical support by phone<\/li>\n
  • Free Software Updates<\/li>\n
  • Hardware repair workmanship<\/li>\n
  • Remote access to TVPROMPT systems<\/li>\n
  • Technical assistance during working hours<\/li>\n
  • If 24\/365 is desired: Ask us<\/em>.<\/li>\n
  • All this during the extended warranty period (3 years from purchase).<\/li>\n
  • For out-of-warranty equipment or licenses: Ask us<\/em>.<\/li>\n<\/ul>\n

    [\/et_pb_accordion_item][et_pb_accordion_item title=”Is it possible to pay in installments?” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

    No, the maintenance has an annual contract, so the payment will be made for the full amount of 600\u2009\u20ac per year.<\/p>\n

    [\/et_pb_accordion_item][et_pb_accordion_item title=”I am not a customer, can I hire it?” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

    Yes, if you already have any of the related equipment (TVPROMPT or TVPLAY ) if they are still in extended warranty period. If some of the equipment or software licenses are more than 3 years old: Ask us<\/em>.<\/p>\n

    NOTE: If you have two or more products, the contract would be for each product. For example, two products 600 \u20ac \u00d7 2 = 1.200 \u20ac.<\/p>\n

    [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.22.1″ _module_preset=”default” box_shadow_style=”preset1″ box_shadow_vertical=”10px” box_shadow_blur=”60px” box_shadow_color=”rgba(71,74,182,0.12)” global_colors_info=”{}”][et_pb_blurb title=”Repair of equipment and systems” image=”https:\/\/tvprompt.tv\/en\/wp-content\/uploads\/sites\/3\/2023\/09\/reparacion-equipos-sistemas.png” icon_placement=”left” image_icon_width=”64px” content_max_width=”1100px” _builder_version=”4.22.1″ _module_preset=”default” header_level=”h2″ header_font=”|700|||||||” header_text_color=”#2e2545″ header_font_size=”18px” header_line_height=”1.4em” body_font=”||||||||” body_text_color=”#485460″ background_color=”#ffffff” custom_margin=”||0px||false|false” custom_padding=”30px|30px|30px|30px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” animation_starting_opacity=”100%” header_font_size_tablet=”21px” header_font_size_phone=”16px” header_font_size_last_edited=”on|phone” box_shadow_style=”preset7″ box_shadow_horizontal=”-1px” box_shadow_vertical=”-1px” box_shadow_color=”rgba(71,74,182,0.12)” image_max_width=”64px” locked=”off” global_colors_info=”{}”]Specialized technical service for the repair and maintenance of professional equipment.[\/et_pb_blurb][et_pb_blurb title=”Software update” image=”https:\/\/tvprompt.tv\/en\/wp-content\/uploads\/sites\/3\/2023\/09\/instalaciones-audiovisuales.png” icon_placement=”left” image_icon_width=”64px” content_max_width=”1100px” _builder_version=”4.22.1″ _module_preset=”default” header_level=”h2″ header_font=”|700|||||||” header_text_color=”#2e2545″ header_font_size=”18px” header_line_height=”1.4em” body_font=”||||||||” body_text_color=”#485460″ background_color=”#ffffff” custom_margin=”||0px||false|false” custom_padding=”30px|30px|30px|30px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” 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    Responsible<\/span>: Ingenier\u00eda y telecomunicaciones Additelecom, S.L., en adelante, ADDITELECOM Purpose<\/span>: El mantenimiento de la comu\u00adnicaci\u00f3n entre ambas partes, la resoluci\u00f3n de dudas y consultas plantea\u00addas, y para facilitar el acceso a nuestros clientes y contactos a informa\u00adci\u00f3n referente a nuestros servicios. Legitimacy<\/span>: Consentimiento del interesado o de su representante legal al rellenar el formulario de la consulta que el mismo realiza. Recipients<\/span>: Los datos personales que usted ha facilitado tienen como \u00fanico destinatario a ADDITELECOM. No se prev\u00e9n cesiones de datos. No se prev\u00e9 la transferencia internacio\u00adnal de sus datos personales. Rights<\/span>: Tiene derecho a acceder, rec\u00adtificar y suprimir los datos, as\u00ed como otros derechos, como se explica en la informaci\u00f3n adicional, contactando con ADDITELECOM en privacidad@additelecom.com; o en Calle Madre Sacramento 44, 50004 Zaragoza. Additional Information About Data Protection<\/span>: infoprotecciondatos.eu\/p4972018<\/a><\/p>\n

    Este sitio est\u00e1 protegido por reCAPTCHA y por la pol\u00edtica de privacidad<\/a> y condiciones de servicio<\/a> de Google.<\/p>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.22.1″ _module_preset=”default” custom_padding=”100px||100px||true|false” custom_padding_tablet=”80px||80px||true|false” custom_padding_phone=”60px||60px||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.1″ _module_preset=”default” text_font=”Playfair Display|600|on||||||” text_font_size=”36px” text_line_height=”1.5em” text_orientation=”center” max_width=”900px” module_alignment=”center” global_colors_info=”{}”]Remove hassles and stay safe with our Maintenance Agreement.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

    Maintenance Service Contract with us, for a whole year, a technical maintenance service and software and equipment update.only for\u20ac 600 \/ yearFrequently Asked Questions Software technical support by phone Hardware technical support by phone Free Software Updates Hardware repair workmanship Remote access to TVPROMPT systems Technical assistance during working hours If 24\/365 is desired: Ask us. […]<\/p>\n","protected":false},"author":24,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-11623","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tvprompt.tv\/en\/wp-json\/wp\/v2\/pages\/11623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tvprompt.tv\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tvprompt.tv\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tvprompt.tv\/en\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/tvprompt.tv\/en\/wp-json\/wp\/v2\/comments?post=11623"}],"version-history":[{"count":16,"href":"https:\/\/tvprompt.tv\/en\/wp-json\/wp\/v2\/pages\/11623\/revisions"}],"predecessor-version":[{"id":11658,"href":"https:\/\/tvprompt.tv\/en\/wp-json\/wp\/v2\/pages\/11623\/revisions\/11658"}],"wp:attachment":[{"href":"https:\/\/tvprompt.tv\/en\/wp-json\/wp\/v2\/media?parent=11623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}